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Introducing: ShulCloud!

Our Online Member Management System

 

SHM cordially invites you to our online membership management system, hosted by ShulCloud!

Getting started is easy! Just go to www.shmtemple.org and click “log in.” At the click of a mouse you will be able to edit your personal information, sign up for events, and much more. 

To login, click the "Log in" button at the top right corner of the webpage. If this is your first time logging in to the website, you will be asked to set your password, after which your "Welcome" screen will be displayed. Your account is now created.

For all following visits to the website click the “Login” button. Enter your email address and password and click “Sign in”. We encourage you to log in and familiarize yourself with your account, the new calendar, and the   functions of shulcloud.

If you have any questions not covered in the F.A.Q below, please don’t hesitate to be in touch with the temple office.

 

Benefits of ShulCloud

 

No paper forms!

Register your kids for Religious School.

See your account in real-time.

Keep track of your family’s Yahrzeits.

Make payments and donations.

Register and pay for events.

Edit your personal and financial information at any time.

Check your balances.

See what events you are signed up for .

Frequently Asked Questions

 

Q: What is ShulCloud?

A: ShulCloud is a privately hosted company located in New York. This system was created to directly serve synagogues and their members’ unique needs. It was designed by a synagogue, and is used by many synagogues across the US.

 

Q: How do I log in to ShulCloud?

A: go to www.shmtemple.org, click “log in” in the upper right corner. If you have never logged into ShulCloud, you will need to set up a new password for yourself. The website will walk you through it.

 

Q: I forgot my password, what do I do?

A: On the log-in screen, there is a “forgot password” button. If you click this, ShulCloudwill send you an email prompting you to set up a new password.

 

Q: Who can see my information?

A: SHM’s ShulCloudsystem is only accessible to SHM members. The only people who can see your information are you and the SHM administrative staff.

 

Q: Is my credit card on file secure?

A: Yes. Your personal and financial information is secure. Shulcloud does not store credit card information, they use SSL to encrypt all payment transactions.

 

Q: How do I check my account balance?

A: Log in to account> transactions> you will be able to see your account balance. Please keep in mind that payments made by cash, check, or to the temple office may take up to 1 week to appear on your account.

 

Q: Can I use Shulcloud to make donations or payments?

A: Yes! You will be able to make donations and payments directly from the website as well as delineate where you would like your funds to be applied.

 

Q: Can I update my personal information on ShulCloud?

A: Yes. You will be able to edit all of this information on the website when logged into your    account.

 

Q: Can I change my credit card on file or add a credit card on file?

A: Yes, at any time, you can add an additional credit card to your saved payment methods. If you have recurring payments attributed to your current credit card, and would like to reassign them to your new credit card, you will need to contact the temple office.

 

Q: Do I have to make all payments by credit card?

A: No. If you sign up for an event, you will always have the option to “bill to account” and pay by another method through the temple office.

 

Q: How do I pay by Credit Card on File?

A: If you have a credit card on file, when you get to the payment page, select “Pay by Credit Card” and then select your credit card on file.

 

Q: What does “Bill to My Account” mean?

A: “Bill to My Account” is not the same as charging to your credit card on file. Billing to your account adds the transaction to your outstanding balances, which will then be billed to you on your statement.

 

Q: Can I see pending and upcoming scheduled payments under my account?

A: Yes, you can. Please allow a few days for any checks or in-office payments to be reflected on your account.

 

Q: Can non-members use ShulCloud?

A: You may apply for a non-member account through shmtemple.org to register and pay for events.

 

Q: Can I apply for temple membership through your website?

A: All new memberships must be created and approved by our membership coordinator, Stacy Bleiweis. At this time, you may not register for temple membership on our website.

Fri, April 20 2018 5 Iyar 5778